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Donation FAQs

Q: How do I become a supporter of Green Cross?
A: The best way to offer your support is by becoming a regular online donor. Our vision is for a lean and efficient organisation that delivers as many resources as possible directly to our projects, and that’s why we are connecting with our supporters through the Internet as much as possible. We believe that our website will be a fantastic way to communicate with our supporters and offer them a chance to get involved with Green Cross projects. With your support, we can make our website a living catalyst for our values.
Q: Is my donation tax deductible?
A: Yes. Donations of $2 or more to Green Cross Australia are fully tax deductable.
Q: I have set up a direct debit. What date will it be processed?
A: Thank you for setting up a direct debit to support Green Cross’s work! All of our direct debits are processed on the 10th of the month or if this falls on a weekend or public holiday the next working day.
Q: Can I change the date of my ongoing monthly donation?
A: The debit date of ongoing donations can't be changed. But you can skip a monthly donation by contacting our supporter team by email or phone on (07) 3003 0644.
Q: How do I change my address details/account details/amount I donate monthly?
A: You can change any of these details by contacting us by telephone, email, fax or post. For your privacy and security such changes can only be made by you, not by a relative or friend.
Q: How do I cancel my ongoing monthly donations and how much notice must I give?
A: You can cancel your monthly donation by contacting us by telephone, email, fax or post. For your privacy and security such changes can only be made by you, not by a relative or friend. If you cancel after the 10th of each month, your cancellation will take effect in the following month.
Q: If I become a donor, how will Green Cross keep me informed?
A: Green Cross produces an eNews bulletin which comes out monthly and also on special occasions. By becoming an online donor you will automatically register for receiving eNews bulletins. We also encourage supporters to keep in touch with our website. It is our window to the world and will be updated regularly, including news from Green Cross offices doing great things around the world.
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